A Queue Theory-Based Approach to Staff Software Maintenance Centers

Published in 2001 International Conference on Software Maintenance, ICSM 2001, Florence, Italy, November 6-10, 2001, 2001

Recommended citation: Giuliano Antoniol, Gerardo Casazza, Giuseppe A. Di Lucca, Massimiliano Di Penta, Francesco Rago, "A Queue Theory-Based Approach to Staff Software Maintenance Centers." 2001 International Conference on Software Maintenance, ICSM 2001, Florence, Italy, November 6-10, 2001, 2001. https://doi.org/10.1109/ICSM.2001.972764